Whether you're new to your job, training someone, or taking on more responsibility, we've got quick and easy ways to learn online. Created for your busy schedule, most tutorials are 3-4 minutes long.
Provider orientation: For new healthcare office professionals and solo clinical practitioners. Learn the business of managing a medical practice and how to work with Premera. View our Premera 101 workshop.
Provider directory best practices: For providers listed in our Find a Doctor search. See the requirements for
having an accurate provider directory listing, and how to update your information when needed.
BlueCard training: For healthcare office professionals. Assist patients with out-of-state Blue plans, including submitting claims.
Claims best practices: For claims professionals. Learn about the most common claims errors and how to prevent them.
Clinician overview: For newly-hired clinicians. Addresses prior authorization, medical policies, and other key information
about working with Premera.
Coding major depressive disorder: Accurately code and document major depressive disorder. Divided into four short sections,
this training is part of a condition-focused series.
Coding respiratory: Learn how to accurately document and assign diagnosis codes for patients with multiple
respiratory diseases.
Coding diabetes: Documenting and accurately coding diabetes can be challenging. Learn how to prevent common coding errors.
Coding cancer: Use these tips to avoid errors when coding and documenting cancer.