Call 877-342-5258, option 2, for help with:
Call 800-676-BLUE (2583) to verify benefits or eligibility for BlueCard members. Be sure to have the subscriber or member identification number available when calling.
Call Customer Service at 888-850-8526, 8 a.m. to 8 p.m., Monday through Sunday.
Call Physician and Provider Relations at 877-342-5258, option 4, for help with:
Send address updates (with effective date) by email or fax:
Call 877-342-5258, option 4, for credentialing assistance.
Mailing address:PO Box 327 - MS 453Seattle, WA 98111-0327Fax: 425-918-4937Learn more about becoming a Premera provider.
Call Care Management at 877-342-5258, option 3, for help with:
Mailing address:P.O. Box 91059 Seattle, WA 98111-9159
Call EDI at 800-435-2715 if you have questions about our electronic claims clearinghouse.
Call Pharmacy Services at 888-261-1756 for help with:
To reach us by phone, please call the customer service number on the back of the member’s ID card.
P.O. Box 91102Seattle, WA 98111-9202
For technical support, call 800-722-9780, weekdays, 6 a.m. to 6 p.m., Pacific Time, or visit our help page to troubleshoot common issues such as password recovery.