Mailing address: PO Box 91059 Seattle, WA 98111-9159Claim payer IDsDirect submission: Professional and Institutional 00430; Dental 47570Clearinghouse submission: Contact your clearinghouse for the correct
submitter ID (assigned by the clearinghouse)
View claims and billing forms
Sign in to Availity for online member eligibility and benefits, claims status, and payment information. Call 877-342-5258, option 2, 8 a.m. to 5 p.m., Pacific Time, Monday through Friday, for help with:
Provider Contacts - One-page reference sheet of Premera addresses and phone/fax numbers.
For help with Availity technical issues or registration information, call 800-282-4548, 8 a.m. to 8 p.m., Eastern Time, Monday - Friday.
Use OneHealthPort's ProviderSource to submit your credentialing application. Get more details on our Join Our Network page.
Mail: PO Box 327 - MS 263 Seattle, WA 98111-0327
If you need a copy of your contract, send us an email request and we’ll send it to you directly as an email attachment. Please note this email is only for requesting contract copies.
If you have questions, you can email us or see the Join Our Network page for
Has your office information changed recently?
Be sure to email us a completed provider update form if you have any of the following
Help our members find you
Make sure your information is current in our provider directory. The federal No Surprises Act requires health plans to verify all provider directory data every 90 day. It also requires all providers and facilities submit this information to in-network plans. Unverified providers may be removed from our directory.
To reach us by phone, please call the customer service number on the back of the member's ID card.
Mailing address: PO Box 91102 Seattle, WA 98111-9202
View appeals forms
For issues with your OneHealthPort user ID or password, call OneHealthPort at 800-973-4797.
Call Clinical Review at 877-342-5258, option 3, for help with:
Fax inpatient admission notification forms and related medical records to 888-742-1487.
Fax prior authorization request forms to 800-843-1114.
Call Customer Service at 888-850-8526, 8 a.m. to 8 p.m., Monday through Sunday.Call Utilization Management at 855-339-8127, 9 a.m to 9 pm., Monday through Friday. If urgent (after-hours) call 866-322-6287,
from 9 p.m. to 9 a.m., Monday through Friday.Fax (24-hour) at 866-809-1370 .
Email: EDI@premera.comFax: 425-918-4234 (for EDI enrollment forms only; no claims or PPI information)
Call Pharmacy Services at 888-261-1756 for help with:
Call customer service and web support at 800-607-0546 between 8 a.m. and 6 p.m., Monday through Friday, Pacific Time.
Claims and clinical appeals address:
PO Box 21702Eagan, MN 55121