Call 877-342-5258, option 2, for help with:
Provider Contacts - One-page reference sheet of Premera addresses and phone/fax numbers.
To report issues related to our website, send us an email, call our service desk at 800-722-9780, weekdays, 6 a.m. to 6 p.m., or visit our help page.
For issues with your user ID or password, call OneHealthPort at 800-973-4797.
Send your new credentialing application to Premera by mail, fax, email or through ProviderSource.
PO Box 327 - MS 263
Seattle, WA 98111-0327
ProviderSource: Learn more about ProviderSource.
Has your office information changed recently?
Be sure to email us a completed provider update form if you have any of the following office changes:
Help our members find you
Also make sure your information is current in our provider directory. You only need to list the top 5 locations for each medical practitioner, as required by The Centers for Medicare and Medicaid Services (CMS).
Call 877-342-5258, option 4, for help with fulfilling application and contract requests, or verifying contract status.
P.O. Box 91059
Seattle, WA 98111-9159
View claims and billing forms
Call Clinical Review at 877-342-5258, option 3, for help with:
To reach us by phone, please call the customer service number on the back of the member's ID card.
P.O. Box 91102
Seattle, WA 98111-9202
View appeals forms
Call Customer Service at 888-850-8526, 8 a.m. to 8 p.m., Monday through Sunday.
Call the EDI team at 800-435-2715 if you have questions related to our electronic claims clearinghouse.
Call Pharmacy Services at 888-261-1756 for help with: