Out-of-Area Member Resources

  • View medical policy or pre-service info

    To view the out-of-area Blue Plan's medical policy or general pre-certification/pre-authorization information, please select the type of information requested, enter the plan prefix of the member's identification number on the Blue Cross Blue Shield ID card, and click "Go."

    Type of information being requested:

    Type of information

    If you experience difficulties or need additional information, please contact 800-676-BLUE.

    Request a pre-service review (sign in required)

    If you've verified the member's benefits and determined that a pre-service review is required, you'll need to sign in to Availity and use the Authorization & Referrals tool to start the review process.

    Request Pre-Service Review through Availity