May 20, 2021
We know that patients can get overwhelmed if diagnosed with a serious illness or health condition, or if they have suffered a serious injury. Premera offers a personalized, one-on-one support program to help your patients manage their condition. This
service is available at no additional cost.
A registered nurse or clinician, including social workers, dietitians, and counselors, can help your patients:
- Find resources to support their health and recovery
- Coordinate care and services for the best treatment
- Navigate the complex healthcare system
Our Personal Health Support clinicians can help providers with any delivery system issues, assist patients in preparing for appointments, and remove any barriers following the provider's treatment recommendations.
Our Personal Health Support services are available weekdays from 5 a.m. to 8 p.m. and Saturdays 9 a.m. to 5 p.m. Outside these hours, feel free to leave a confidential message and we'll contact you within 24 business hours.
For more information and to request services, please contact us:
- Call 888-742-1479 to talk with a personal health support clinician
- Call 711 (TTY/DD, for deaf and hard of hearing) to consult with a personal health support clinician
- Email healthhelp@premera.com.