Prior Authorization Tool Tips and Updates

  • July 16, 2020

    Our prior authorization tool helps you check codes, confirm if a review is needed, get a reference number for your patient’s file, and more.

    Here are some handy tips for using the tool:

    • You can now submit prior authorizations for durable medical equipment (DME) using our prior authorization tool. Save time from having to fax your supporting medical records by using our prior auth tool today.
    • No need to call us to see if we received your faxed prior auth request. You can get immediate confirmation and a reference ID using the online prior auth tool.
    • Check out our prior auth tool user guide for tips and step-by-step screenshots that show you how to use the tool.
    • Mark your fall calendar for our first virtual provider workshop on Sept. 9, 2020, from 1:30 to 2:30 p.m. The agenda includes an overview of OneHealthPort and a helpful training on how to use the tool. If you’re interested in participating, RSVP here.
    • Check out prior auth resources on our provider website. You’ll find our code lists, code check tool, and more.
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