Use “Premera Dental” as the Payer When Using Availity

  • July 7, 2022

    When using Availity to check dental benefits, remember to choose “Premera Dental” as the payer:

    New request

    You can find a patient’s dental claim history by clicking on the blue Services History button at the top of the member’s eligibility and benefits page. This button displays only when you select Premera Dental as a payer.

    Dental claim history

    Verify benefit limits

    If you’re looking for a member’s dental services benefit limits, you can:

    • Scroll through the list of benefits to find the specific service limitations
    • Use control F to open a search box and use the keyword ‘limit’ to view all dental services that have limitations.


    If you need a dental fee schedule and are contracted with United Concordia (and not Premera), contact United Concordia directly. 

    Sign up for training webinars

    Several training webinars are now available, including Premera-specific training. All webinars are in Pacific Time.

    Availity Introduction for Premera Providers
    August 9, noon to 1 pm
    August 23, 11 am to noon

    Dental Claim Submission and Claims Follow-up for Premera Providers
    August 16, noon to 1:30 pm
    August 30, 11:30 am to 1 pm

    Register and Get Started with Availity
    July 12, noon to 12:30 pm
    August 9, 10 to 10:30 am

    Resources and Tips for New Administrators
    July 27, noon to 1 pm
    August 24, 10 to 11 am

    To register, sign in to Availity, select Help & Training > Get Trained and then select Sessions in the Search Catalog field. To see all the trainings listed for the current month, you can scroll the list. If you want to view sessions for a specific day, select that day on the calendar under Your Calendar. For recorded trainings, enter "PREMERA" in the Search Catalog field, and then select the course you want. 

    If you have questions about Availity, visit

    For more Premera dental provider information, visit our Dental Resources page.


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