Information for Premera Medicare Advantage Medical Providers

  • Premera Blue Cross exited the Medicare Advantage market effective January 1, 2025. If members have any questions, please direct them to customer service at 888-850-8526.

    Important changes starting July 1, 2025

    • Secure provider tool access ends
    • Payments issued via paper checks only
    • Explanation of payments (EOPs) switch to a mailed paper format 

    Pharmacy information

    Visit the Premera Medicare Advantage member site for prescription resources

    Forms

    Find all the Medicare Advantage forms you need, including:  

    • Appeals and reconsideration 
    • Care management
    • Referrals
    • Pre-approval

    Contact us

    Find the right contact for Medicare Advantage questions, including:

    • General information
    • Member benefits and eligibility
    • Technical issues