Call customer service at 888-850-8526 from 8 a.m. to 8 p.m., Monday through Sunday, for help with:
You can reach us at 877-342-5258, option 4 or email us with questions about the following items. We're currently working on email requests submitted on March 18.
Call 855-339-8130 from 8 a.m. to 5 p.m., Monday through Friday, for help with medical and payment policies.
Call 855-339-8127, from 9 a.m. to 9 p.m., Monday through FridayUrgent (after-hours), call 866-322-6287, from 9 p.m. to 9 a.m., Monday through FridayFax (24-hour) at 866-809-1370
For technical issues related to:
ProviderSource is Premera's preferred method for receiving provider credentialing and recredentialing information. We encourage you to use this central database to reduce paper and streamline processes.