Call us at 800-722-4714, option 2, for help with:
Call 800-676-BLUE (2583) to verify benefits or eligibility for BlueCard members. Be sure to have the subscriber or member identification number available when you call.
Call 888-261-9562 to reach Premera's BlueCard claims customer service team.
Call Physician and Provider Relations at 800-722-4714, option 4, for help with:
Send address updates (with start date) by email or fax to 425-918-4937, ATTN: Provider Relations.
Send your new credentialing application by mail, fax, or email:
PO Box 327 - MS 263
Seattle, WA 98111-0327
Learn more about becoming a Premera provider.
Call Care Management at 800-722-4714, option 3, for help with:
P.O. Box 240609
Anchorage, AK 99524-0609
Call EDI at 800-435-2415 if you have questions about our electronic claims clearinghouse.
Call Pharmacy Services at 888-261-1756 for help with:
For help with an appeal, call the Customer Service number on the back of the member's ID card or mail your appeal request to:
P.O. Box 91102
Seattle, WA 98111-9202
For technical support, call 800-722-9780, weekdays, 6 a.m. to 6 p.m., Pacific time, email us at firstname.lastname@example.org or visit our help page to troubleshoot common issues such as password recovery.