P.O. Box 91059
Seattle, WA 98111-9159
Call 800-722-4714, option 2, for help with:
Provider Contacts - One-page reference sheet of Premera addresses and phone/fax numbers.
Send your new credentialing application by mail, fax, or email:
P.O. Box 327 - MS 263
Seattle, WA 98111-0327
Learn more about becoming a Premera provider. View credentialing forms.
Notice: The Provider Relations phone line is currently closed while we work through requests submitted on March 12 or after. Please see the Join Our Network page for credentialing info or email us with any questions. Thanks for your patience.
Has your office information changed recently?
Be sure to email us a completed provider update form if you have any of the following office changes:
Help our members find you
Also make sure your information is current in our provider directory. Please make sure that providers are only listed
at locations where they accept appointments. The Centers for Medicare and
Medicaid Services (CMS) calls your practice on a regular basis to confirm that
you’re following this requirement and if your information is current in the directory.
For help with an appeal, call the Customer Service number on the back of the member's ID card or mail your appeal request to:
P.O. Box 91102
Seattle, WA 98111-9202
To report issues related to our website, send us an email, call our service desk at 800-722-9780, weekdays, 6 a.m. to 6 p.m., or visit our help page.
For issues with your OneHealthPort user ID or password, call OneHealthPort at 800-973-4797.
Call Clinical Review at 800-722-4714, option 3, for help with:
Fax inpatient admission notification forms and related medical records to 888-742-1487.
Fax prior authorization request forms to 800-843-1114.
Call the EDI team at 800-435-2415 if you have questions about our electronic claims clearinghouse.
Call Pharmacy Services at 888-261-1756 for help with: