Company Closure Dates
The Premera offices will be closed on Thursday, November 26; and Friday, November 27. On these days, all of our online tools will be available.
We expect higher-than-normal call volumes on Monday, November 30, so we encourage you to use our online tools to avoid long wait times.
Call us at 800-722-4714, option 2, for help with:
Call 800-676-BLUE (2583) to verify benefits or eligibility for BlueCard members. Be sure to have the subscriber or member identification number available when you call.
Call Physician and Provider Relations at 800-722-4714, option 4, for help with:
Send address updates (with effective date) by email or fax to 425-918-4937, ATTN: Provider Relations.
Call 800-722-4714, option 4, for credentialing assistance.
PO Box 327 - MS 453
Seattle, WA 98111-0327
Learn more about becoming a Premera provider.
Call Care Management at 800-722-4714, option 3, for help with:
P.O. Box 240609
Anchorage, AK 99524-0609
Call EDI at 800-435-2715 if you have questions about our electronic claims clearinghouse.
Call Pharmacy Services at 888-261-1756 for help with:
For help with an appeal, call the Customer Service number on the back of the member's ID card or mail your appeal request to:
P.O. Box 91102
Seattle, WA 98111-9202
For technical support, call 800-722-9780, weekdays, 6 a.m. to 6 p.m., Pacific time, email us at email@example.com or visit our help page to troubleshoot common issues such as password recovery.