Outpatient Rehabilitation

  • Notice: Individual Plans
    Individual Plans use a separate code list, prior authorization tool, and online submission tool called Identifi (not eviCore). Sign in to Individual Plan tools.

  • Tips for requesting reviews through eviCore healthcare

    • Premera defines an episode of care as services provided by the same provider type within a 90-day period, based on the claim’s date of service.
    • The Physical and Occupational Therapy Services payment policy has specific unit limits for various modalities and services. These limits are enforced in the Claims Editor. Review the policy to avoid a claim edit.
    • After the patient's initial visit, request a medical necessity review by calling eviCore healthcare at 800-792-8751, from 7 a.m. to 7 p.m., Monday through Friday, or visit eviCore healthcare.
    • Use our prior authorization tool to see if eviCore review is needed.
    • Include the member's plan prefix and number (i.e., “ABC123456789” - no spaces).
    • If the system says "no authorization required,” take a screenshot in case of retrospective review.

    Outpatient rehabilitation codes

    Check our code list to view outpatient rehabilitation codes. If no results are found, the code doesn't require review. We review non-specific codes when the claim is submitted.

    More information

    To create an account and/or initiate an authorization:

    • Visit eviCore healthcare
    • Call 800-792-8751 from 7 a.m. to 7 p.m., Monday through Friday
      (Out-of-network providers: submit requests by calling this number.)
    • Fax an eviCore healthcare request form to 800-540-2406
      (Go to Online Forms & Resources to select the specific treatment form.)

    Visit eviCore healthcare for:

    • Orientation, CorePath training, tutorials
    • Quick reference guides
    • Clinical guidelines
    • Frequently asked questions (FAQ)
    • CPT code list
    • Medical necessity review authorization request (via clinical certification online tool)
    • Performance summary reports (sign in and select PPS in top navigation)

    eviCore healthcare is an independent company managing outpatient rehabilitation services for Premera providers.