Join Our Network

  • Notice: Effective April 21, 2021, all boroughs in Alaska are closed to accepting new providers for durable medical equipment (DME) and freestanding laboratory. We review this semi-annually and will update this page with changes.

    How to apply

    Request an individual contract or join one of our contracted independent practice associations or medical groups and make sure you meet our credentialing criteria and standards.

    Submit your credentialing application through OneHealthPort’s ProviderSource. If you're unable to submit through ProviderSource, use our hard-copy credentialing application. (The hard-copy application is the same for both Alaska and Washington providers.) Use our provider credentialing checklist to make sure you've submitted all necessary information.

    After completing your credentialing application through ProviderSource, check the application box indicating that you’re applying for participation with Premera. Important: Make sure the attestation date on your provider application is within 150 days from when you submit your application.

    For dental and facility providers
    Dental provider application - Request to join our dental network
    Organization/facility credentialing/recredentialing application
     - Request to join our provider network as a facility

    All applicants must send a completion email

    All applicants need to email us at to tell us you’ve completed your credentialing application and remember to attach the following completed documents:

    • SS-4 IRS confirmation letter (displaying Employer Identification Number or EIN)
    • Behavioral health specialty addendum (behavioral health providers only)
    • Department of Health license approval letter (behavioral health providers only)

    You’ll receive a confirmation email from Premera that says we’ve received your request. If you don't receive a Premera-automated email response, please check and make sure you've entered the correct email address.

    How to avoid delays

    The top reasons for incomplete applications include:

    • Incomplete address, suite number, or phone number
    • Missing SS-4 (EIN) on new contracts
    • Expired malpractice insurance
    • Missing work history or education information
    • Hospital privileges, if applicable

    What happens next

    The credentialing process typically takes 30-45 days and acceptance is based on your application information and network requirements. If your submitted application is accepted:

    • New provider joining our network: You'll receive a contract to review and sign through DocuSign. Once you return your signed contract, you'll receive a counter-signed contract through DocuSign with your participation effective date.
    • New provider joining an existing contracted group/clinic: You’ll receive a letter with your credentialed date, and you’ll be added under the group/clinic’s location(s) as a credentialed provider.

    For all Premera plans, you can't see members until you're officially credentialed under contract. Also, your malpractice insurance must not expire before credentialing is complete.

    Request a copy of your contract

    If you need a copy of your contract, send us an email request and we’ll send it to you directly as an email attachment. Please note this email is only for requesting contract copies.

    For new Premera providers

    Visit our Learning Center to learn more about the digital tools and resources you'll have access to a a credentialed Premera provider.

  • Use your OneHealthPort account to sign in and access important Premera tools and resources. Once signed in, you'll have access to member benefits and eligibility, claims status, forms, and more. Find everything you need in our Tools menu category.

    Need a OneHealthPort account?

    Providers must sign up for OneHealthPort to use our online tools. Registration is easy and free. Go to OneHealthPort and select the Register tab in the Single Sign-On section. If you need help call 800-973-4797.

    OneHealthPort is an independent company providing online account management and single-sign on service to multiple health plans. 

    Our online learning center features an array of tool user guides and web-based trainings, including:

    • Provider orientation: New healthcare office professionals and solo providers can learn more about the business of managing a medical practice and how to work with Premera.

    • Medical eligibility and benefits: Learn about member eligibility and benefit information, including deductible and benefit limit accumulators.

    • Claims best practice: Learn about the most common claims errors and how to prevent them.

    • Claims and payments: Find out how to get claim status, detailed payment information, and download your explanation of payments (EOPs).

    • Medical reference manual: Get answers to your most common questions.

    • Electronic transactions: Learn about faster payment through our electronic claims transaction process.

    It’s important to keep up with the latest Premera news and policy updates. Premera Provider News is the primary way we communicate with our contracted provider offices.

    Sign up for an email subscription today! 

    Our contact us page gives you all the Premera contact information you need.