For detailed information, see our Premera ID Card Guide.
Capture all ID card data at the time of service to verify membership and coverage.
Premera’s mobile app allows members to either provide mobile proof of coverage as a page on their phone or to email a proof of coverage document to a provider’s secure email address.
The front of the ID card identifies the member's plan and contains coverage and cost-share information, as well as claim submission information. Here's what to look for when reading the front of our member ID card:
The back of the card provides important information, including:
Contact phone numbers for hospital and professional claims are listed on the back of the ID card. For all hospital claims, members should contact Premera Blue Cross at 800-562-1011. The contact phone number for professional claims in eastern Washington is 800-562-1011 (except Walla Walla, Clarke, Garfield, Columbia & Asotin counties). For professional claims inquiries in Western Washington contact Regence BlueShield at 800-552-0733.
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