Incorrect Prefixes Printed for 2020 Individual Plans

  • February 20, 2020

    Incorrect prefixes were printed on some ID cards for 2020 Individual plans. See the list of prefixes by group ID numbers:

    Group ID Plan Prefix Corrected Plan Prefix Effective Jan. 27, 2020
    1100015 ZZM ZZV
    1100016 ZZM ZZV
    Group ID Plan Prefix  
    1000003 ZXJ No correction needed
    1000003 ZZV No correction needed

    Claims: If you’ve already submitted a claim with an incorrect prefix, or submit one in the future, the claim will process.

    New ID cards: We mailed new ID cards with the corrected prefixes to impacted members on January 31, 2020. Members may continue to use their initial ID card with the incorrect prefixes. Please be alert to this issue and use the correct prefix when you submit claims to Premera so that the correct prefix shows in your patients’ records.

    Contact your provider network associate for questions.

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