March 19, 2020
The tools on the 2020 Individual Plans secure website are different than the tools for other Premera plans. The most common questions we’ve received about the new tools relate to the “Search Member Eligibility” function. Our Eligibility and Benefits Guide, posted in our Learning Center, includes step-by-step screenshots that show you how to use the Search Member Eligibility tool.
Here are the top 3 questions we’ve received from providers about looking up member eligibility and benefits:
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