Procedure coding used for the submission of a healthcare services claim consists of two industry standard coding systems:
When a CPT and a HCPCS code have very similar descriptions for a procedure or service, use the CPT code. If the code descriptions are not identical, select the code with the more specific description that reflects the service rendered.
Select diagnosis coding from the International Classification of Diseases, 10th revision, Clinical Modification (ICD-10-CM).
We abide by federal and state regulations concerning fraud, as well as our contract obligations to members and providers. To support this commitment, we have a Special Investigations Unit to prevent fraud and abuse. If you suspect fraud, call the Anti-Fraud Hotline at 800-848-0244.
We apply the following claims coding guidelines:
Because we cannot provide coding advice, we recommend that you maintain current copies of coding reference books or current versions of coding software in your office.
We only reimburse current effective procedure codes in the CPT book published by the AMA and HCPCS Codes as maintained by CMS that are effective at the time of service in the year the service was rendered.
If you submit a claim with a deleted code, it will be processed as a denial and the line item will indicate the corresponding denial code. Then you will need to correct the claim to reflect the appropriate code effective for the date of service on the claim and resubmit the claim as described in “Rebilling” below. Denied claims will be considered a physician or provider write-off until the corrected claim is processed.
We use the following definitions established by the AMA and found in the current CPT codebook:
We adopted a policy addressing the use of new and established patient evaluation and management codes. We rely on the physician or other qualified healthcare practitioner to use the code that most accurately reflects the service rendered. We may perform random audits to ensure services are billed appropriately per provider's documentation. As part of the audit process, we may request medical records supporting use of these codes.
After-hours services (codes 99050 through 99060) are provided in the physician or provider’s office outside posted office hours, on Sundays, or on holidays. We don’t reimburse these codes, unless provider contract terms specifically include and allow reimbursement. These codes are Medicare Status B codes and are included in the allowance of another service(s).
We use American Society of Anesthesiologists (ASA) codes (codes 00100-01999) to establish anesthesia base units. Use only ASA codes when billing anesthesia. Please note the following:
We limit blood draws (36415) to one per provider, per patient, per day. We’ll deny CPT code 36416 as a Medicare Status B code.
All hospital outpatient facility services billed with revenue codes 0760 – 0769 (outpatient treatment/observation room) are processed subject to the hospital outpatient facility medical benefit cost shares. You must bill hospital outpatient facility surgical services with revenue codes 0360, 0361, 0369, 0490-0499, or 0750 and the appropriate surgical CPT procedure code in order to be subject to the hospital outpatient facility surgical benefit cost shares.
Outpatient facility diagnostic services will apply to the diagnostic services benefit when not impacted by a pricing mechanism that packages or bundles based on a procedure.
All other outpatient facility service (except diagnostic) will apply toward the applicable services benefit (i.e. surgical services, rehab, ER, etc.), when not impacted by a pricing mechanism that packages or bundles based on a procedure.
A locum tenens physician does not need to be credentialed because he/she is considered a temporary provider; however, if a locum tenens physician provides services for more than 90 days, he/she must be credentialed. A locum tenens physician bills under the name of the absent, contracted physician appending modifier Q6 to all services rendered.
We'll reimburse one global obstetric birthing procedure (routine prenatal obstetric care, delivery, and postpartum care) for the first birth and one delivery-only procedure for the second birth. Note that the level of reimbursement is subject to our payment policy on multiple procedures.
59400 - allowed at 100 percent
59400 - allowed at 100 percent
59514-59 - allowed at 50 percent
59409-59 - allowed at 50 percent
We reimburse either one global obstetric birthing procedure (routine prenatal obstetric care, delivery, and post-partum care) or one delivery-only procedure, whichever is appropriate.
59510 - allowed at 100 percent
59514-59 - no additional reimbursement
We reimburse one global obstetric birthing procedure (routine prenatal obstetric care, delivery, and post-partum care).
59510 - allowed at 100 percent
59514-59 - no additional reimbursement
59514-59 - no additional reimbursement
Bill the delivery of each baby on a separate line on the claim. Each subsequent birth after the initial birth should be billed with modifier 59-Distinct Procedural Service in order to prevent an edit indicating a duplicate service.
Osteopathic manipulation is a form of manual treatment applied by a physician to eliminate or alleviate somatic dysfunction and related disorders. Please note the following:
Evaluation and management services provided the date before or on the date of a major surgical procedure will be considered part of the global surgery reimbursement and are not eligible for separate reimbursement. If the visit resulted in the initial decision to perform surgery separate reimbursement will be allowed for the evaluation and management service when appended with Modifier 57.
For significant, separately identifiable and documented E/M services billed on the same day as a surgical procedure, use modifier 25 on the evaluation and management service to indicate the service was a distinct procedural service from the surgical procedure. Documentation in the member’s medical record must support that the evaluation and management services was truly distinct and separate from the surgical procedure performed.
We’ll allow separate reimbursement for an E/M service as a visit on the same day as a screening Pap smear (Q0091) when the E/M visit is a separate and distinct service from the Pap smear and is reported with modifier 25. Documentation in the member’s medical record must support that the evaluation and management services was truly distinct and separate from the procedure performed. Separate reimbursement is not allowed for a screening Pap smear (Q0091) when performed on the same day as a preventive medicine examination or annual gynecological examination.
We have payment policies that define how to use Modifiers -80, -81, -82 and -AS to indicate when surgical assistance is provided to a primary surgeon. Bill all surgical assistance services under the name of the performing provider or the person who assisted the primary surgeon. Bill the charges for the primary surgeon and the assisting surgeon on separate claims
Modifier -80, Assistant Surgeon. This modifier indicates that the assisting surgeon is actively assisting a primary surgeon. Add Modifier -80 to the surgical procedure to identify surgical assistant services when appropriate. Only one physician may assist another physician in performing a procedure. If an assistant surgeon assists a primary surgeon and is present for the entire operation, then the assisting physician reports the same surgical procedure as the primary surgeon with Modifier -80 appended. Modifier 80 and modifier AS can't be billed on the same claim by the same provider.
Modifier -81, Minimum Assistant Surgeon. This modifier is used when the surgical assistant does not participate in the entire surgical procedure. Add Modifier -81 to the surgical procedure to identify minimum surgical assistant services when appropriate. There are times when a primary operating physician may plan to perform a surgical procedure alone, but during the operation, circumstances may require surgical assistance for a relatively short time. In this instance, the second surgeon provides minimal assistance, for which he/she reports the same surgical procedure as the operating surgeon with Modifier -81 appended. Modifier 81 and modifier AS can't be billed on the same claim by the same provider.
Modifier -82, Assistant Surgeon (when qualified resident surgeon is not available). The prerequisite for adding Modifier -82 to the surgical procedure is the unavailability of a qualified resident surgeon. In certain programs (e.g., teaching hospital), the physician acting as the assistant surgeon is usually a qualified resident surgeon. However, there may be times (e.g., during rotation change) when a qualified resident surgeon is not available and another surgeon assists in the operation. In this instance, the services of the nonresident-assistant surgeon should be reported with Modifier -82 appended to the appropriate code to show that another surgeon assisted the operating surgeon instead of a qualified resident surgeon. Modifier 82 and modifier AS can't be billed on the same claim by the same provider.
Modifier -AS. PA, NP, or clinical nurse specialist services for assistant at surgery. This modifier is used when a “non-physician” provider assists the primary surgeon. Use this modifier when a PA, NP, or clinical nurse specialist provides surgical assistance. Add the HCPCS modifier -AS to the same surgical procedure code as the primary surgeon. Modifier AS and modifiers 80, 81, or 82 can't be billed on the same claim by the same provider.
Telehealth services are described as medical information exchanged from one site to another via electronic modes of communication between a practitioner and patient in a manner other than an in office face-to-face encounter. Such services can be delivered via:
Real-Time or Near Real-Time Interactive or Synchronous Technology include systems that transmit interactive audio and video information and permit two-way, real-time communication instantly or with very little or no noticeable delay. The patient must be present and participating in the telehealth visit (Example: a videoconference).
Store-and-Forward or Asynchronous technology uses high-resolution video and high-fidelity audio to transmit information that will be stored and sent to a practitioner in a distant site for interpretation at a later time. The patient is not present and is not participating in the visit.
Asynchronous communications do not include telephone calls, images transmitted via facsimile machines and text messages without visualization of the patient (email).
Telephone Assessment and Management are a non-face to face E/M provided to a patient using a telephone by a physician or other non-physician healthcare professional who may report E/M services. The encounter is the equivalent of a low-level office visit with all of the same history, exam and medical decision making criteria documented in the member's medical record. Such encounters are not used for renewing prescriptions or triaging a patient in order to set up an office visit within 24 hours.
Online/Internet Communications are a non-face to face E/M provided by a physician or other qualified non-physician healthcare professional who may report E/M services using a secure and encrypted Internet resource in response to a patient's online inquiry. Such encounters include all of the provider's personal time in response to the patient and involve permanent storage (electronic or hard copy) of the encounter. This encounter is the equivalent of a low level office visit with all of the same history, exam, and medical decision making criteria documented in the member's medical record.
Synchronous and Asynchronous technology requires specifying both an originating site and a distant site. Each site would submit a separate claim for their services. These sites are defined as follows:
Note the following:
We do not reimburse for professional services or supplies that are usually provided free because of the relationship to the patient.
As a reminder, physicians, providers or suppliers who are our members are not reimbursed by us for professional services for any of the following when services are
An ARNP or NP provides services to members via one of the following methods:
A PA provides services to members via one of the following methods:
Some procedures in the CPT codebook are performed in addition to a primary service code. These services are notated as an add-on code by the symbol “ + “ in the codebook and are listed in Appendix D of the CPT Codebook. Add-on codes are always performed in conjunction with a primary code/procedure. Instructions identifying the correct primary code are listed after the add-on code in the CPT codebook.
Healthcare professionals may render procedures and services for which there is no specific CPT or HCPCS code available. Providers may use unlisted codes, unspecified codes, or miscellaneous codes, which usually end in XXX99. These codes don’t have specific language that describes the particular service. These codes should only be used as a last resort if there is not a more specific CPT or HCPCS code available.
We require that you submit supporting detailed documentation with claims to describe the service(s) rendered, identifying what was performed as part of the service. Critical documentation should include:
Failure to provide such detailed information will result in a delay or denial of the claim being processed.
All unlisted, non-specific, and miscellaneous CPT and HCPCS codes submitted on a claim, along with the supporting documentation described above, will be subject to clinical review at claims submission. Premera does not review unlisted, non-specific or miscellaneous CPT and HCPCS codes prior to service delivery; this subset of codes is not subject to prior authorization. During the review of each submitted unlisted, non-specific, or miscellaneous code, Premera will determine how that code will be priced (e.g. such as but not limited to basing on a comparable code, a comparable code with modifier 22 added, or on a percentage of charge) as part of the processing of the entire claim.
In the National Physician Fee Schedule (NPFS), as maintained by CMS, procedure codes that are identified with a Status Indicator code of B are not eligible for reimbursement, whether billed alone or with another service, and will be denied. To obtain a complete list of Status B codes, visit the CMS website and select the most current NPFS release.
We restrict the use of these prolonged service codes in maternity care. We don’t provide reimbursement separately when prolonged service codes are billed to indicate the management of labor, which is considered a component of the delivery care.
Prolonged services for both outpatient and inpatient care are billed using the following codes:
Global surgery or global surgical package is a period of time that starts either with the day of or the day before the surgical procedure. It ends some timeframe after the surgical procedure based on whether the procedure is classified as minor or major surgery.
We use the global surgery indicator flag as established in the current version of the National Physician Fee Schedule (NPFS), maintained by CMS, to determine whether a procedure code does/doesn’t have a specified global surgery period (e.g., simple/minor procedures, minor surgical procedures, major surgical procedures, maternity codes, global periods to not apply, carrier/plan determined or add-on codes).
Robotic surgery and computer-assisted navigation services are add-on techniques used to perform the main surgical procedure. As such, when these add-on codes are billed , the robotic surgical system code and the computer-assisted navigation codes will be considered bundled/included as part of the primary surgical procedure. They aren’t separately reimbursable, whether billed separately or in conjunction with a primary procedure.
Robotic surgical system services and computer-assisted navigation for musculoskeletal surgical services are billed using the following HCPCS or CPT codes:
When administering drugs from a single use vial or package, a leftover portion of the drug that wasn't administered to a patient can be submitted for reimbursement. Include the administered portion of the drug.
Submit two lines with the same HCPCS or CPT code, one line with the modifier JW to represent the non-administered portion and the other line without the modifier to represent the administered portion. Units on each line should represent the portions administered and the portion non-administered or wasted.
Modifiers are required on any piece of DME that can be rented to own, whether that is a daily rental, a monthly rental, or a continuous rental of the equipment. Add one of the following modifiers to reflect whether the equipment is either a purchased, replacement or rented piece of equipment:
Units of service must also match the type of DME rental in order to be correctly reimbursed:
All related diagnostic and non-diagnostic services (preadmission testing) provided by an admitting hospital on the date of an inpatient admission or within 3 calendar days preceding the date of an inpatient admission are considered to be part of/incidental to the inpatient admission hospital claim. These services aren't separately billable or reimbursable. Related services rendered within the 3-calendar day window must be billed on the same claim as the inpatient admission.
Any services rendered within the 3-calendar day window that are not related to a planned inpatient admission must be identified on the UB-04 claim form as being unrelated by using Condition Code 51-Attestation of Unrelated Outpatient Non-diagnostic Services in Field Locator 18-28.
Any services rendered on the date of an unplanned inpatient admission as part of an emergency room visit that led to the unplanned inpatient admission should be included on the inpatient admission claim. Such an unplanned emergency inpatient admission should be identified using Admission Type Code 1-Emergency in Field Locator 14 of the UB-04 claim form.
Emergency room visits that occur within three calendar days prior to an inpatient admission that are diagnostically related to the inpatient admission will be considered part of the inpatient admission. These visits are denied separate reimbursement.
The use of modifiers is an important component to coding and billing for services. A modifier is a two-digit character (numeric, alpha numeric, or alpha) designed to provide additional information needed to process a claim or increase or decrease reimbursement. Modifiers allow a provider to identify that a special circumstance has altered a service, but that the basic procedure code description has not changed. Appropriately document the patient’s medical record or chart to support the use of any modifier.
In certain circumstances, multiple modifiers may be necessary to completely describe a service. Our payment system recognizes multiple modifiers to allow you to bill up to four separate modifiers per claim line.
When more than 4 modifiers are needed for a service, modifier 99-Multiple Modifiers should be used to reflect this situation. Make sure that documentation in the member’s medical record supports all of the modifiers submitted.
We process the following modifiers when appended to an appropriate code(s). Where applicable, the provider's fee schedule allowed amount will be adjusted per any percentage noted:
*Outpatient and ambulatory surgery center use only
If you have a question regarding a code modifier combination, use the Claims Editor What If Tool under Tools.
For any provider administered or supplied drug or vaccine submitted on an electronic or paper claim, a National Drug Code (NDC) number, an NDC units/basis of measure, and NDC units must be submitted along with an appropriate HCPCS or CPT code on the same claim line. The appropriate NDC number can be found on the drug label or outer packaging and should be 11 digits in length. Failure to supply an NDC number may result in a denial of the claim line.
A NDC code number is an 11-digit number in a 5-4-2 digit format that is assigned to each medication approved by the Food and Drug Administration. The three segments in the number, NNNNN-NNNN-NN, indicate the following:
Some general guidelines to help in the submission of an NDC drug code include:
1) Electronic Claim Guidelines (ANSI 837P)
2) Paper Claim Guidelines (CMS-1500)
The CMS-1500 claim form allows for the submission of one NDC code per HCPCS/CPT drug code line submitted. The HCPCS/CPT drug code is submitted on the lower portion (unshaded portion) of the claim line and the NDC code is billed on the upper portion (shaded portion) of the same line (see example below).
In the shaded portion/upper portion of the line, item field 24 on the CMS-1500, enter the following:
3) Electronic Claim Guidelines (ANSI 8371)
4) Paper Claim Guidelines (UB-04/CMS-1450)
On the UB-04/CMS-1450 claim form, each drug administered in the hospital/facility setting is required to be submitted on an individual line with an appropriate Revenue Code (Field 42). Each drug code line must include the NDC drug code (Field 43, left justified), the applicable CPT or HCPCS code (Field 44), date of service (Field 45), CPT/HCPCS code units (Field 46) and a charge for the drug supplied/administered (Field 47).
UB-04/CMS-1450 Claim Example:
Field 42 - REVENUE CODE - insert the appropriate code (ex. 0636, 0250)
Field 43: DESCRIPTION - Insert the NDC code along with the following information:
Field 45: SERV DATE - Date of service
Field 46: SERV UNITS - HCPCS code units (not the units for the NDC but units associated with the dosage for the HCPCS code)
Field 47: TOTAL CHARGES - Charge
If billing for a compound drug, each specific drug in the compound must be billed on a separate line with the appropriate HCPCS/CPT drug code, the corresponding Product ID Qualifier, the NDC number, unit/basis of measurement and NDC units.
Failure to include an NDC# in the format described above along with the billed drug CPT or HCPCS code will result in a denial of reimbursement of the claim.
Reimbursement for discarded/non-administered drugs applies only to single-use vials. Multi-use vials are not subject to payment for discarded amount of the drug. Append modifier JW to the discarded drug line only.
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