Commercial risk adjustment is part of the Affordable Care Act. Its goal is to stabilize risk for individual and small group plans inside and outside of the Exchange marketplace. It helps health plans like Premera continue to offer much-needed coverage for a diverse population.
Providers play a huge part in the overall success of commercial risk adjustment. From specifically coding patient visits to submitting claims and assisting with audits, risk adjustment involves all levels of staff in a provider's office.
Here you can learn more about how we're partnering with providers in commercial risk adjustment efforts through medical records requests, our Enrollee Health Assessment Program, and provider education. View a comparison of commercial risk adjustment and other quality programs such as HEDIS.
Medical records requests are a key part of risk adjustment activities and are necessary to help us manage risk and make sure our members have access to quality, affordable healthcare. Each fall, in compliance with requirements of the Affordable Care Act, Premera requests medical records from providers in order to validate that claims information matches documentation. You may receive a letter from Altegra requesting copies of some of your patients' records. And beginning in 2016, providers may be asked to participate in an annual Initial Validation Audit mandated by CMS.
With the Affordable Care Act's risk adjustment mandate and the recent transition to ICD-10, there is increased focus on documentation and coding standards.
The following resources can help you improve documentation and coding:
Resources for Providers
Webinar: Comprehensive Documentation and Coding for Diabetes (21:14 min) and companion Diabetes Webinar Worksheet
Webinar: Comprehensive Documentation and Coding for Depression (16:45 min) and companion Depression Webinar Worksheet
Resources for Coders and Billing Staff
Check out the following travel-themed resources to help providers, coders, and billing staff better navigate the world of documentation and coding.2016 Travel Guide: Navigate Your Way to Improved Documentation and Coding Map
May 2016 Travel Tips: Use MEAT (Monitor, Evaluate, Assess, Treat) to Select Your Diagnosis Codes and Code Mental Health to the Highest Specificity
February 2016 Travel Tips: Scheduling for Complete Coding, Annual Coding of Chronic Conditions, Make Your EMR Work for You
Premera's Enrollee Health Assessment (EHA) Program supports members with chronic conditions by encouraging them to do proactive things like select a primary care provider (PCP) and participate in a care management program. PCPs participate by completing Annual Health Review visits for identified members and receive an enhanced visit reimbursement for doing so. To participate, you'll need to sign a contract. For more information, call Physician and Provider Relations at 800-722-4714, option 4, or learn more about EHA through these links.
If you have questions, please call Physician and Provider Relations at 800-722-4714, option 4, or email ProviderEngagementTeam@premera.com.