Provider Workshop Overview

  • February 3, 2022

    The Premera Provider Workshop series helps providers learn about our tools and interact with our Provider Relations and Network teams.  Here are some highlights from the January 19 workshop:

    • We’re looking at how we can transform payment methodologies and continuing to focus on building strong, local relationships.
    • Expanding primary care approach to our members across Washington. Two Kinwell Medical Group clinics opened in Yakima and Wenatchee in 2021, and more are planned across Washington this year.
    • Our goal is to make it easier for providers to work with us by eliminating faxes and developing digital processes for prior authorizations, referrals, and updating demographic information.

    Availity Essentials Secure provider portal update

    • Visit availity.com/Premera for helpful user guides, training, and other resources.
    • Get important information about a member’s plan displays on the eligibility and benefits page below the payer logo. This information is specific to a member’s benefit plan and the benefit/service type you’ve selected.
    • Providers still need to submit a prior authorization through Premera’s legacy provider portal. The Availity prior authorization feature will be added in 2022.

    Federal No Surprises Act update

    • Premera will assist providers in complying with the new rules.
    • We’re working with Quest Analytics/Better Doctor to capture and automate provider updates.
    • Due to challenges in developing the required infrastructure, the Advance Explanation of Benefits enforcement has been deferred by the Federal government.
    • Get more detailed information in our No Surprises Act workshop.

    Other questions

    If you couldn't attend the workshop, the recording is available in the Premera Learning Center.

    Our next workshop will be March 16, 2022!

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