Avoid the emergency room: DispatchHealth offers in-home acute care

  • June 15, 2023

    Premera Blue Cross members can access urgent and acute care from the comfort of their own homes with DispatchHealth—a contracted provider with Premera.

    DispatchHealth sends a care team to a member’s home to provide treatment for common injuries or health conditions that often send members to urgent care or the emergency room. With DispatchHealth, members receive high-quality care from a dedicated care team that include a nurse practitioner or physician assistant and a medical technician. Say goodbye to lengthy wait times in urgent care and emergency room facilities.

    DispatchHealth can treat nearly everything an emergency room can aside from life-threatening medical issues. Services and treatments provided by DispatchHealth include the following and more:

    • 12-lead electrocardiograms
    • Advanced blood tests
    • COVID-19 tests and treatments
    • Infections
    • IV placement
    • IV fluids
    • Lacerations
    • Migraines
    • Diarrhea, nausea, and vomiting
    • Urinary infections

    Advantages to DispatchHealth

    • Care is coordinated with the member’s primary care physician (PCP)
    • Care team can share insight into social determinants of health
    • Convenient and affordable alternative to emergency room visits

    DispatchHealth has 44 service areas across the continental U.S. Members can initiate a visit by calling toll-free at 855-354-8961 or by requesting an appointment online. Visit Dispatchhealth.com/locations to see all available locations.

    Contact your Premera representative or producer for more information.

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