Employer Contacts

  • Group sales

    Western Washington
    800-422-0032

    Eastern Washington
    800-572-5256

    Website help

    800-722-9780
    Weekdays, 6 a.m. to 6 p.m., Pacific Time

    Visit our help pages to troubleshoot common issues such as password recovery.

    Contact a specific department

    Customer service:
    800-722-1471

    Long-term care:
    877-266-7827

    Claims submission

    Premera Blue Cross
    PO Box 91059
    Seattle, WA 98111-9159

    Payments

    Premera Blue Cross
    Attention: Payment Processing
    PO Box 91060
    Seattle, WA 98111-9160

    Corporate offices

    Western Washington
    Premera Blue Cross

    7001 220th St. SW, Building 1
    Mountlake Terrace, WA 98043
    Open weekdays, 8 a.m. to 5 p.m.

    Eastern Washington
    Premera Blue Cross

    3900 East Sprague, Building 1
    Spokane, WA 99202
    Open weekdays, 8 a.m. to 5 p.m.