Creating an online account
will allow your clients access all their benefits. Here’s the information you
need to help them get started.
What they can do
With an online account,
your clients will be able to:
- See their
health plan details
- Pay bills
online
- Find a primary
care provider (PCP) or other in-network providers
- Print a temporary
ID card
- Track claims
- Get cost
estimates
- Use the
mail-order pharmacy
Registering for an
account
To get started, your
individual clients should:
- Have their
member ID handy
- Visit the sign-in
page online, then select “click
here to register”
- Create a unique
username and password
We
recommend that your clients use Google Chrome, Firefox, Safari, or Microsoft
Edge. (Internet Explorer is not recommended).
Password issues
To reset a forgotten
password, your clients can:
- Visit the sign-in
page, then select “forgot login
info”
- Follow the
prompts to retrieve or reset their username or password
Returning individual
members
If your returning
individual clients created an account for their 2021 Premera health plan, they
don’t need to register for another one this year.