Member Renewal and Discontinuation Notifications

  • Individual Category News
    Published October 13, 2021

    We’ll be mailing your clients letters about renewing their health plans during open enrollment. The specifics of these letters will depend on their current plans and our offerings for 2022. 

    Details, sample letters, and plan mapping can be found on our customer letter guides:

    Key dates and communications to know:

    • Late September – Discontinuation notices
    • Late October - Renewal notices 

    We will also be communicating to members throughout open enrollment about any changes or new features for 2022. 

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