General News
Published March 10, 2020
Information to share with your clients who have questions about COVID-19.
The 3,200 employees of Premera Blue Cross are here to support producers, members, employers, and healthcare providers in their drive to keep our communities safe during the COVID-19 outbreak.
If a member has concerns about COVID-19, we recommend they call their primary care doctor, or any of the following:
If the member must go to the doctor’s office, encourage them to call ahead to make arrangements so they can avoid a possible spread of the virus. If they're traveling soon, they can visit the CDC website for the latest travel precaution recommendations.
COVID-19 FAQ for producer
For more detailed answers on common questions you may get from your clients during the COVID-19 outbreak, read our helpful FAQ. We will be updating this FAQ as more information becomes
available.
Premera’s corporate approach
Within our own operations, we are following the recommended precautions of the state departments of health in Washington and Alaska, as well as the national Centers for Disease Control and Prevention (CDC). Our corporate guidelines include:
- Keeping Premera offices in Alaska open during standard business hours
- Encouraging employees to regularly wash their hands and follow other hygiene precautions
- Encouraging employees to stay home if they are not feeling well
- Restricting business travel unless exceptional situations arise
- Postponing large, in-person employee meetings or training sessions
- Increasing the use of remote collaboration tools to reduce in-person meetings