Small Group News
Published July 19, 2021
For small groups with plan start dates of July 1, 2021
Beginning
this month, small group members with plan start dates of July 1, 2021, will
be invited to explore their health plan benefits using a new digital tool,
Explore My benefits.
What is Explore My Benefits
Explore My Benefits is an
experience to ease member pain points around understanding their benefits and
plan. Some members may see current information as overwhelming, so we are
looking to create a simple, more intuitive experience with benefit information,
where the customer can explore first, before having to sign in. We are bringing
benefit or plan information (simplified topics and a frank tone) to the member
based on how we see small-group members use their plans. The Explore My
Benefits website will address initial information needs around members who use
their plan for checkups and staying healthy, those who are planning a surgery
or other major event, as well as members who manage a chronic health condition
like diabetes. Each topic will include care options or other important things
to know.
Why
Premera is always looking for ways to better serve our members. We want to build bridges to connect members to what they need and want, all with the goal of making healthcare work better.
How we are sharing the news
Small group members
with a plan start date of July 1, 2021, will be invited by email to check out the Explore My Benefits website this month.
Questions?
If you have additional questions about Explore My Benefits, feel free to reach out to your Premera representative or producer.