Telehealth Services for Members

  • Medicare News
    Published April 13, 2020

    It’s important that your clients stay safe during the COVID-19 outbreak. So, we encourage you to remind your clients that telehealth services are covered for Premera Medicare Advantage and Medicare Supplement members.

    Recently, the Centers for Medicare and Medicaid Services (CMS) announced that they will temporarily expand coverage of telehealth services for all Medicare recipients during this crisis. This means that telehealth services for our Medicare Supplement plans are now covered too.

    Currently, we’re waiving all cost shares for telehealth services from providers who offer these services to our Medicare members.

    Here’s a partial list of providers that offer these services:

    • UW Medicine
    • CHI Franciscan
    • MultiCare
    • Rockwood Clinic
    • Virginia Mason Medical Center
    • Skagit Regional Health
    • Family Care Network
    • Providence Health and Service
    • Swedish Health System
    • The Everett Clinic
    • The Polyclinic

    Make sure you tell your clients to contact their provider’s office to find out if they offer this service.

    Copy-and-share message

    Help your clients stay safe by making sure they’re taking advantage of telehealth services offered by their providers. Copy the information below and share it with your clients.

    Stay safe during COVID-19 and consider virtual visits with your doctor.

    It’s important that you know that Premera Medicare plans include benefits for telehealth office visits and consultations that use interactive two-way telecommunications (phone, video). During this crisis, Premera is waiving all cost shares for telehealth services from providers who offer these services to Medicare members.

    To find out more about COVID-19 check out the Premera information about coverage and the virus. Stay safe and please let me know if you have any questions.

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