Producer Contacts

  • 1-50
    employees

    Contact one of our sales partners:
    Connexion Insurance Solutions
    ProPoint
    S4 Benefits

    50-999
    employees

    Contact Kelly McCuistion

    425-918-4865
    Email Kelly

    Get help with an existing plan

    Contact Customer Service

    800-722-1471

    Sales Support – Medicare and Individual

    Pre-enrollment questions about sales materials, submitting applications, and application status

    Medicare Supplement

    Medicare Advantage

    Individual and Family

    • For questions on commissions or application status, contact your FMO
    • For help with escalating an issue, email Medicare support.
    • For questions on commissions or application status, contact your FMO
    • For help with escalating an issue, email Medicare support.

    Customer service:
    800-607-0546

    ProducerConnect

    Get online access to the information you need at any time.

    Introducing ProducerConnect

    ProducerConnect access

    Additional resources

    ProducerConnect is your secure hub for book-of-business details, account information, alerts, and tools.

    If you haven’t yet received an email invitation, Individual Market producers can email producerrelations@premera.com.

    User guide
    Frequently asked questions

    Customer Service

    General inquiries about benefits, eligibility, claims, and more

    Employer-sponsored plans or Medicare Supplement

    Medicare Advantage

    Individual and Family

    Producer Commissions

    800-722-1471

    5 a.m. to 8 p.m. Pacific Time, Monday through Friday

    Mailing address:
    PO Box 327
    Seattle, WA 98111-0327

    Member must be on the call for Premera to give out information

    888-850-8526

    8 a.m. to 8 p.m. Pacific Time, 7 days a week
    October 1 through March 31

    8 a.m. to 8 p.m. Pacific Time, Monday through Friday
    April 1 through September 30

    Mailing address:
    PO Box 262548
    Plano, TX 75026

    800-607-0546

    8 a.m. to 6 p.m. Pacific Time, Monday through Friday
    Mailing address:
    PO Box 21702
    Eagan, MN 55121

    Need help or have questions regarding producer commissions? Contact our producer commissions help line.

    425-918-4494

    producerrelations@premera.com

    Digital Commission Payment System

    EchoBilt - User guide