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  • Managing a complex or chronic health condition

  • Complex or chronic conditions can require a lot of office visits, tests, medications, and follow-up with several providers—making your health and health care challenging to manage. Plus, it can be difficult to predict your out-of-pocket costs, especially for prescription medications. The Health Connect Plan is designed to connect providers to coordinate your care with the added assurance of predictable out-of-pocket costs for many routine health care needs.

    See if your preferred providers are in the network

    The Health Connect Plan covers a wide range of primary care providers and specialists, but before you enroll, be sure to confirm that your and your family’s preferred providers are in the Health Connect network or the Extended network (which may be subject to additional out-of-pocket costs).

    Find Health Connect network providers

    If you’re interested in the Health Connect Plan and are flexible about the providers you see, you can call the Health Connect Navigator to get personalized assistance in choosing a network provider under this plan.

    Also consider:

    The benefits of coordinated care

    Under the Health Connect Plan, your PCP gets to know your health care needs and goals and works closely with your other network providers—including sharing test results and medical records. Your PCP also works with a care team to help coordinate specialist visits, treatment plans, lab work and other tests, and medication management. That makes it easier for you to manage your health. It can also reduce duplicate tests and services, unnecessary treatment, and avoidable health care costs over time.

    Learn more about the plan

    How personalized resources can simplify your care experience

    The Health Connect Plan features the Health Connect Navigator. With one call, you can get personalized help to make appointments, answer questions about the plan, and more. You also have unlimited access to the 24-Hour Nurse Line that can provide guidance on any health care concerns or questions.

    Answers to your questions

    View the FAQs or call the Microsoft-dedicated customer service team at (800) 676-1411. Representatives can provide personalized support 5:00 a.m. to 8:00 p.m. Pacific Time, Monday through Friday.