Travel Benefit

  • Travel benefits are available through the COE Program for members and their care companions. Your benefit will vary depending on:

    • Where you live
    • What mode of transportation you choose (driving or flying)
    • How many nights you stay in the hotel as a patient at Virginia Mason

    In general, to qualify for travel benefits, you need to live more than 60 driving miles from Virginia Mason Medical Center in Seattle.

    After your surgery has been scheduled, Premera will contact you to make travel arrangements. You may also contact Premera directly at 855-784-4563 (TRS: 711), weekdays, 7:00 a.m. to 5:00 p.m. Pacific Time, and we'll partner with you to create your travel itinerary around your surgery.

    The program offers the following travel benefits:

    • Flights: You must depart from a Washington state airport or Portland International Airport. All flights must be to and from SeaTac International Airport
    • Ground transportation: Car service between SeaTac International Airport and your hotel
    • Mileage: Reimbursement for car travel is based on current medical mileage IRS rates. Standard Mileage Rates
    • Parking: Parking at your departing airport and at Virginia Mason
    • Lodging: To be covered by the plan, all lodging must be arranged through Premera. Unless at capacity, all hotel stays will be at The Inn at Virginia Mason or The Baroness Hotel

    The program does not cover the following benefits:

    • Mileage under 60 driving miles from Virginia Mason
    • Daily meals
    • Sightseeing mileage or parking

    Contact us

    For questions about, or to apply for, the COE Program:

    Premera Concierge Service
    855-784-4563 (TRS: 711)
    Weekdays, 7 a.m. to 5 p.m. Pacific Time

    For questions about UMP benefits:

    UMP Customer Service
    888-849-3681 (TRS: 711)
    Weekdays, 5 a.m. to 8 p.m. Pacific Time
    Saturdays, 8 a.m. to 4:30 p.m. Pacific Time

    Washington State Rx Services
    888-361-1611 (TRS: 711)
    24 hours a day, 7 days a week

    For more information, visit the UMP site.