Travel benefits are available through the COE Program for members and their care companions*. Your benefit will vary depending on:
In general, to qualify for travel benefits, you need to live more than 60 driving miles from Virginia Mason Medical Center in Seattle.
After your surgery has been scheduled, Premera will contact you to make travel arrangements. You may also contact Premera directly at 855-784-4563 (TRS: 711), weekdays, 7:00 a.m. to 5:00 p.m. Pacific Time, and we'll partner with you to create your travel itinerary.
The program offers the following travel benefits:
The program does not cover the following benefits:
For questions about, or to apply for, the COE Program:
Premera Concierge Service855-784-4563 (TRS: 711)
Weekdays, 7 a.m. to 5 p.m. Pacific Time
For questions about UMP benefits:
UMP Customer Service888-849-3681 (TRS: 711)
Weekdays, 5 a.m. to 8 p.m. Pacific Time
Saturdays, 8 a.m. to 4:30 p.m. Pacific Time
Washington State Rx Services888-361-1611 (TRS: 711)
24 hours a day, 7 days a week
For more information, visit the UMP site.
* A care companion is a family member or friend who will care for you before and after your surgery. The concierge team will explain what is required for a person to be designated as care companion.