Knee or hip total joint replacement is a big decision that requires working closely with your regular health care provider. If the right move is surgery, we want you to have the information you need to make an empowered decision on where you go for care.
Premera is focused on helping each patient have a great treatment experience. We offer concierge service with specially trained, experienced representatives to help guide you through your care.
You may receive treatment at low to no cost to you if you:
Note: For UMP CDHP and UMP High Deductible members, the surgery and related services are covered in full after you meet your annual medical deductible.
We recognize you have many options for knee or hip replacement. You may still receive joint replacement through other providers under your UMP plan. However, the COE Program offers you 100% coverage (minus the deductible for UMP CDHP and UMP High Deductible members) for your joint replacement. If you qualify, the COE Program will also assist with travel and lodging expenses for you and a care companion*.
To help ensure that surgery is needed, and to encourage the smoothest recovery, knee or hip replacement surgery is recommended only for members who:
Note: The COE Program is not available to UMP Plus members.
To help ensure your safety and the best surgical results, the COE Program has pre-surgery requirements. These include:
Read more about our surgery preparation and recovery guidelines.
Care received under your Virginia Mason prescribed plan for care that's necessary to become a surgical candidate under the COE Program
Physical therapy that's not provided during your hospitalization
Call our concierge desk at 855-784-4563 (TRS: 711).
You can find out more about your knee and hip replacement benefits through your UMP coverage.
*A care companion is a family member or friend who will care for you before and after your surgery. The concierge team will explain what is required for a person to be designated as care companion.
Find answers to our most frequently asked questions about this program.
Premera offers personal health support to you and your family, in partnership with Healthwise.
Knee replacement resources
Hip replacement resources
You and your care companion have a range of travel benefits to support your COE experience, including flights and hotel at no cost if you live more than 60 driving miles from the COE location.
Members with Medicare as their primary health coverage are not eligible for the COE Program.