General News
Published April 13, 2020
Premera Blue Cross has expanded its telehealth network to include 98point6 and Doctor On Demand to give your employees greater access and address the increased demand related to COVID-19.
- This expanded network will be available until June 30, 2020, with the potential to extend the duration based on business and epidemiological considerations.
- Cost shares will be waived for all in-network telehealth services. This include members on PPO and QHDHP plans.
Who is eligible for this in-network expansion?
- All group, individual, grandfathered, non-grandfathered, associations, and OptiFlex members are eligible for this benefit.
- Medicare Supplement, FEP, Shared Administration, and Self-funded groups that opt-out aren't eligible for this network expansion.
Can telehealth providers diagnose COVID-19?
- Our telehealth providers can't diagnose COVID-19 or order any COVID-19 testing. Your clients will need to contact their primary care doctor for further instruction.
- Telehealth services may be able to assist with a review of symptoms and recommendations on next steps.
- Telehealth providers can:
- Diagnose and treat acute and chronic illnesses that don't include COVID-19 symptoms
- Fulfill necessary prescriptions or order lab tests at local facilities
For questions relating to this in-network provider expansion and how Premera is responding to COVID-19, contact your Premera representative.