Having technical issues with tools on Premera.com? Please email
firstname.lastname@example.org or call the service desk at
Select the most appropriate link to get your ID or password.
Live help is a screen-sharing tool that allows our agents to see what you are seeing on your screen in order to quickly assist you. Call the service desk at
800-722-9780, and select the live help button to begin sharing your screen with a representative.
Service desk assistance is available on weekdays, 6 a.m. to 6 p.m., Pacific Time.