Web Help

  • Forgotten ID and password assistance

    Select the most appropriate link to get your ID or password.

    • Member - Recover your user ID or reset your password.
    • Employer - Change your password to administer benefits for your employees.
    • Producer - Recover your user ID or reset your password.
    • Provider - Get secure access to our provider website by registering with OneHealthPort 

    Need live help?

    Live help allows our agents to see what you are seeing on your screen in order to quickly assist you. Just call our technical number and select the live help button.

    800-722-9780

    Live Help button 

    Weekdays, 6 a.m. to 6 p.m., Pacific Time