Contact Information for Medicare Advantage Dental

  • Call Customer Service weekdays, 8 a.m. to 5 p.m. at 855-612-7477 for help with:

    • General information
    • Member benefits verification
    • Member eligibility confirmation
    • Prior authorizations
    • Claims payment
    • Claims history
    • Payment voucher or remittance assistance
    • Dental payment policies

    You can call us 7 days a week, 8 a.m. to 8 p.m. at 888-850-8526 for help with:

    • Member ID cards
    • Claims for dental accidents only (covered under medical benefits)
    • Appeals
    • Pharmacy policy questions
    • Provider network status confirmation
    • Drug lists questions
    • Part D prescription prior authorizations and exceptions requests

    Call Physician and Provider Relations weekdays, 8 a.m. - 5 p.m. at 877-342-5258, option 4, for help with:

    • Billing, practice or remittance address changes
    • Practice location additions
    • Tax identification number updates
    • Adding/deleting a provider at your office
    • Provider network status
    • Application and contract requests
    • Contract status verification
    • Copies of past communications
    • Fee schedule requests

    Technical issues

    For technical issues related to the Medicare Advantage homepage, Find A Doctor, and forms, call 800-722-9780.

    For technical issues related to Medicare Advantage secure pages and online tools (accessed via, call 800-973-4797.

    Join our dental network

    If you'd like to join our Medicare Advantage dental network, contact Physician and Provider Relations at 877-342-5258, option 4.