Keep Your Premera Individual Plan Coverage in 2027
We look forward to serving you again next year.
What to know
We're updating our member portal systems, and you'll receive a new ID number and ID card.
- Update payment information
- New member portal
- New ID number and ID card
What to do
- Review the renewal letter mailed by Premera in late October to early November.
The state exchange, Washington Healthplanfinder, will tell you if you need to take action to renew your plan or if your plan will renew automatically.
- Follow all instructions provided by Washington Healthplanfinder.
- If Healthplanfinder tells you to take action and you do not, you may not have coverage for January 1, 2027.
What to expect
Take note of these key dates, so you know what’s coming your way.
Late October to early November
Receive your annual notice in the mail, including your 2027 rate. You can also view all rates on our 2027 health plans page. We'll also start to send you detailed information about your 2027 plan, from late October through December.
November
You will receive your December invoice. Pay by November 30. If you are enrolled in autopay, your December payment should draft on November 28. To continue to using autopay in 2027, you will need to set it up in the new member portal.
We’ve updated our member portal system. Register for a new account and sign up for autopay for 2027.
December
Your ID number is changing, and you will receive a new ID card by mail.
You will receive your January invoice with your new 2027 premium amount. If you pay online through your bank, update your payment with your new premium amount and payment address. To continue using autopay for your 2027 premiums, you must set up autopay in your new portal account by December 28, 2026.
January 1
Start using your 2027 plan. Remember, you can access your digital ID card through your secure Premera account, and via text by opting in to digital health messages. Sign in to your account.
2027 highlights
Digital health messages
With digital health messages, you can receive important healthcare updates right to your cell phone that are personalized and secure. By opting in, you'll be able to access your ID card and personal information quickly to understand your benefits and get the most out of your plan.
More options for virtual therapy and treatment for mental health and substance use disorder
Visit our Find Care page to explore our virtual care options for the use of substances such as opioids, alcohol, and tobacco. You can also find resources for mental health conditions including anxiety, depression, and insomnia on this page.
Your plan also includes:
- Exclusive access to Kinwell clinics’ advanced primary care model and timelier appointment availability
- Referral-free access to specialists in your network
- Free 24-Hour NurseLine
- Coverage for alternative care—massage therapy, acupuncture, and chiropractic services
- Access to your digital ID card through your secure Premera account
Get a head start
Register for your online account
Check benefits, access claims, or find a doctor—all online.
- Visit https://member.premera.com/.
- Select “Click here to register”.
- Follow the prompts to create your account.
*We've updated our member portal account. All returning members will have to register for a NEW member portal account for 2027.
Set up autopay
For subscribers (primary policyholders): Enroll in autopay to make paying your monthly premium simple.
- Sign in to your online account at https://member.premera.com/.
- Select "My Account" at the top of the page, then select "Billing and Payment" > then "Manage Autopay." Only the subscriber on your plan can access the “Make a Payment or Manage Autopay” button.
*Please note: For 2027, you will need to sign up for autopay in the new portal system.
Be confident in your 2027 coverage
Use our self-service tools to get peace of mind about your 2027 plan.
Check your prescription drugs
Access the 2027 Rx formulary for your plan’s list of covered drugs.
Review changes
Browse all plan features on our 2027 health plans page, or review the annual notice that was mailed in late October.
Need help or have questions?
Premera makes it easy to renew your plan.
For questions about your current plan or changes, call customer service at 800-607-0546 (TTY: 711)
Monday through Friday, 8 a.m. to 6 p.m. Pacific Time.