Pro Tip: Keep These Contacts Handy

  • Small Group News
    Published August 23, 2021

    Because we want you to have the best possible experience, we would like to remind you of these useful contacts that we often find to be helpful for our small businesses this time of year.

    • For membership and billing questions, please contact PremeraMembership@premera.com or 855-756-0796.
    • • If you are looking for copies of renewal paperwork, have changes to submit for your renewal, or need to submit new group documents, please send your requests to AKPBCSmallGrpSS@premera.com.
    • For your renewal or servicing questions (including questions about ConnectYourCare (CYC)), please reach out to your designated Premera account team.
    • If you are experiencing member-level claim issues, we suggest you connect with the Premera Blue Cross Blue Shield of Alaska customer service team at 800-508-4722.

    We value and appreciate your business. If you have any questions other than the ones listed above, please don't hesitate to reach out to your designated Premera account team.

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