Important Information for Your Renewal

  • Large Group News
    Published August 23, 2021

    Because we want you to have the best possible experience, we would like to share with you some important reminders that many of our large-size businesses find to be helpful this time of year.

    Renewal paperwork and confirmations

    For groups that are renewing January 1, 2022, the recommended deadline to submit your renewal confirmation paperwork to Premera is November 1, 2021. Paperwork received prior and up to that date will support smooth implementation and enrollment processing.

    Enrollment

    For groups that are renewing January 1, 2022, the recommended deadline to submit enrollment elections and changes for your renewal is no later than December 1, 2021. This helps safeguard that enrolled members will have access to their health plan on the plan’s start date.

    Not sure who to contact? Here is a list of frequently requested contacts.

    • For membership and billing questions, please contact your designated membership and billing representative at PremeraMembership@premera.com or 855-756-0796.
    • • If you have questions or changes regarding your renewal, or need to submit enrollment paperwork or benefit confirmations, please contact your designated Premera account team.  
    • ConnectYourCare (CYC) servicing can be reached through OpsSysPersonalFundAcctSupp@premera.com.
    • If you are experiencing a member-level claim issues, we suggest you connect with the Premera Blue Cross Blue Shield of Alaska customer service team at 800-508-4722.

    We value and appreciate your business. If you have any questions other than the ones listed above, please don't hesitate to reach out to your designated Premera account team.

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