Annual Call Satisfaction Survey

  • General News
    Published July 20, 2020

    Tell us how we are doing! The annual call satisfaction survey is now available. This survey is an annual tracking study to monitor satisfaction levels among members who contacted customer service. Evaluations cover various customer service representative service delivery attributes, so we can make sure we are always doing our best to serve you and your employees.

    Audience: Group members who have contacted customer service

    When: June 17, 2020 - September 20, 2020

    Method: Telephone

    For questions or more information on this survey, please contact your Premera representative.

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