Your medical plan offers nationwide and worldwide networks of providers to ensure you get the right care, at the right time, in the right setting. To receive the highest possible benefit coverage that your plan offers, always first check for in-network providers using the
Find a Doctor
tool before making an appointment.
The BlueCard® program allows you to receive certain levels of medical-care benefits when you're traveling away from home. Of course, if you believe you have a medical emergency, call 911 or seek emergency care immediately, no matter where you are.
Your medical plan offers you access to networks of doctors, hospitals and other healthcare providers to save you money.
Network providers will file claims for you and accept allowable charges for covered services.
When you need medical care:
If you need care that you or your doctor believes is not available in these networks, please call customer service at 800-995-2420, 5 a.m. to 8 p.m. Pacific, Monday to Friday.
Please check your Benefit Booklet for details about your benefits and provider networks.
Note: Blue Cross is the only preferred provider network for services in California and Idaho. If you visit a provider affiliated with Blue Shield, a separate company in these two states, it is considered out-of-network.
*Deductible or coinsurance payments may apply.
When you travel overseas or are living abroad, you enjoy the added advantage of Blue Cross Global Core®. This program offers access to an international network of participating doctors and hospitals for a broad range of medical care services.
When you need medical care outside the U.S.:
Note: For emergency care outside of the U.S., go to the nearest hospital. Call Blue Cross Global Core collect at 804-673-1177 if you’re admitted.
Get one-touch NurseLine access, find nearby doctors, look up your benefits, and more!