Web Help

  • Forgotten ID and password assistance

    Select the most appropriate link to retrieve your ID or password.

    • Member - Recover your user ID and change your password if you have a Premera ID card.
    • Employer - Change your password to administer benefits for your employees.
    • Producer - Change your password to create online proposals and access useful selling tools.

    File downloads

    Our site links to document and presentation files that require you to have associated programs installed on your computer.

    You will find instructions for download and use of files on our site.