Mail-Order Prescriptions

  • Get convenient delivery with added cost savings

    You can save time and money on your prescriptions by using your mail-order option through Express Scripts Pharmacy. If you take a long-term medication, you can:

    • Get prescriptions for up to a 90-day supply at a lower out-of-pocket cost than an equal supply at a retail pharmacy
    • Take advantage of delivery through the mail

    Order new prescriptions

    Each new prescription must be mailed or faxed by your provider to Express Scripts (fax: 800-837-0959). If you need the medication immediately, ask for two prescriptions: one for 30 days that you can fill at a local in-network pharmacy right away, and one for 90 days to submit to Express Scripts.

    You can also mail your prescription request to Express Scripts. Send your prescription(s) and a completed Express Scripts Mail-Order form to the address on the form. If you are taking more than one medication, also complete and send the Health, Allergy and Medication Questionnaire

    Change current prescriptions to mail order

    You can request mail delivery by signing in and going to Pharmacy Services and then to your Express Scripts dashboard. If that’s your first visit to Express Scripts, you will be asked to verify your identity. Before requesting a change to mail-order delivery, make sure that you already have a two-week supply of your prescription on hand. Express Scripts will request a new, mail-order prescription from your provider.

    You also can request a prescription transfer to mail delivery by calling 800-391-9701. Be sure to have your member information when you call.