Health insurance companies don’t prescribe or send medications and supplies to their members. That’s your doctor’s job.
Nationwide, people are reporting they’ve received boxes of medications or devices such as back braces, without their doctor’s knowledge or prescription. Then their insurance company is billed and the member receives an explanation of benefits (EOB) for
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Our members are receiving telemarketing phone calls offering free pain medicine or medical supplies. In other cases, people are prompted to take a survey, either in a store in exchange for a gift card or in a social media feed, such as Facebook. The survey may ask about pain and other medical information. It also requests the name of the user’s auto and health insurance. That’s enough information for the scammers to move forward. They may ask for your member ID or primary physician name.
I have received an EOB for a brace for my back. I have never received (the brace) and I have not ordered (it) and this is the second time that this same firm has billed Medicare for this same brace. They were billed to Premera … I think this is so wrong.
They have called my house every day, for months and months and I keep saying I don’t want them, I don’t want them—well they sent them.
Scammers won’t send you quality medications. The medicine might be unsafe or interact with your other medicines. Medical devices should be carefully fitted to you, not sent in the mail in a random size. We want you to get all the care you need. If you need medical equipment or prescriptions, work with your own provider.
Scams like this can end up costing insurance companies enormous amounts of money, which raise premiums for everyone.
[I feel] exploited, very angry, taken advantage of. Insurance costs are high to begin with, but those indirect costs on pulling a scam like that only increases the cost of insurance for people, and people that can’t afford it.
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