December 6, 2018
When providers don’t update information in Premera’s directory, these scenarios can happen:
- You moved to a new location. Your patient arrives for an appointment—at your former address.
- You added a new phone number for appointments. Your patient calls your listed phone number and it no longer works.
What happens then? Unhappy, frustrated patients. If your Premera directory information isn’t updated regularly, you could lose existing and potential new patients.
Is your Premera directory information current?
Check your current information in our Provider Directory. Enter the practice or provider name in the search field on the page. You can always find a link to the provider directory on the Contact Us page of our provider website. Consider adding a reminder to your calendar to check your directory listing every 30 days, especially if you’re with a larger healthcare organization. If provider or practice information is missing or incorrect, use this form to update your information. Email the completed form to Provider.RelationsWest@premera.com or fax it to 425-918-4937.
We request that providers are only listed at locations where they accept appointments. The Centers for Medicare and Medicaid Services (CMS) calls your practice on a regular basis to confirm that you’re following this requirement and if your information is current in the directory. Thank you for keeping your information up-to-date.