Personal Health Support
Premera offers help to support to our members, their spouses/domestic partners, and dependents who are enrolled in a Premera plan and are diagnosed with a chronic condition such as asthma, coronary artery disease, heart failure, chronic obstructive pulmonary disease, diabetes, or depression. Personal Health Support encourages healthy lifestyle changes and helps develop self-management strategies for better health. This program is available at no cost to you.
Tools and resources
Participants have access to a personal health support team of registered nurses, certified dietitians, and licensed mental health professionals with expertise in chronic condition management. The program also includes:
- Regular, pre-scheduled telephone sessions with a Personal Health Support clinician to develop a personal care strategy. These calls are meant to help monitor symptoms, better manage the health condition, promote regular exercise, and improve nutrition.
- Educational materials, health monitoring tools, and newsletters developed for specific conditions
- Help for understanding tests and prescription medications
Participation is voluntary, and you can withdraw at any time.
3 ways to join
- Premera identifies you as someone who can benefit from the program, based on your previous claims and reaches out to you directly
- Your doctor or another healthcare provider refers you to the program and Premera contacts you
- You can call Premera at 888-742-1479 (888-517-3508 TTY/TDD for the hearing impaired) or email healthhelp@premera.com
Guided Health Solution with MOBE®
We understand your health challenges and goals are unique, so we offer eligible members a new program called MOBE, at no additional cost. MOBE provides guided health solutions and support to help you feel your best when facing challenging health situations. MOBE support can help members dealing with chronic conditions, pain, sleep issues, as well as reducing stress and anxiety, or optimizing medications.
If you are eligible, you'll be matched with a MOBE Guide who works with you through one to-one phone calls and emails.
Home-based care
Premera offers home-based care to eligible members provided through Landmark. Landmark is a full-service medical group that provides medical care in the comfort of your home, whenever you need it. Board-certified doctors, nurse practitioners, and physician assistants are experts in house calls and collaborate with your primary care provider, so you can continue to see the doctor you know and trust. Landmark practitioners can provide in-home care for most issues, including urgent care needs. They can even prescribe a drug if necessary. Providers are available 24 hours a day, 7 days a week.
Landmark provides services in the state of Washington in Snohomish, King, Pierce, Thurston, and Spokane counties. You can contact Landmark directly at 877-260-7647,
or online.
Members who are enrolled in Landmark home-based care services can opt out of the service at any time by contacting their customer service representative at Premera or Landmark directly.
More information
Diabetes:
Asthma:
COPD:
Coronary Artery Disease (CAD):
Heart Failure: