ID Cards

  • Always carry your Premera ID card. You'll need it when you see a doctor or other healthcare provider, or fill a prescription.

    Need an ID card?

    If you need a replacement card or want to print a temporary version, log in or create a new account. If you don't have your identification number, we'll need you to confirm some personal information to create your account.

    If you're new to Premera, it takes about a week to receive your ID card from the time you paid for your plan. Your ID card might be on its way.

    In-network doctors, hospitals, and pharmacies can confirm your coverage directly with us, so don't hesitate to get care if you need it.

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    Frequently asked ID card questions

  • We squeeze a lot of information on your ID card. Here's a guide to what's there.

    Please note: This is a sample ID card. Your card may vary, depending on your plan.

    ID card front Premera

    • Member: The person eligible for covered services.
    • Prefix: These three letters are needed for processing your claims.
    • Identification #: This helps us verify your eligibility and coverage when you call customer service.
    • Suffix: This number indicates the member's relationship to the subscriber. (The subscriber is 01. Additional members on the plan are indicated by 02, 03, and so on.)
    • Group #: This identifies the benefits of your particular plan.
    • Rx group # and Bin #: Pharmacists use these numbers to process your prescriptions.
    • BCBS: This number helps your claims get processed through Blue Cross Blue Shield Association plans when you're outside Washington or Alaska.
    • Date printed: The day your card was issued.
    • Rx symbol: Indicates that you have prescription coverage.
    • Medical network: Name of your health care provider network.
    • Dental: Name of your dental plan, if applicable.
    • Rx plan: Indicates the drug list associated with your plan.
    • Office visit copay: The amount you pay on the day you see your provider.
    • Emergency room (copay): The amount you pay on the day you receive emergency room services.
    • Retail Rx: The amount you pay when you visit a participating pharmacy. Drugs are priced at different levels.
    • Mail-order Rx: The amounts you pay for any prescription (up to a 90-day supply) when you use the Express Scripts® Home Delivery. The amount varies by the type of drug. Learn more about Express Scripts mail-order.
    • The suitcase symbol indicates that your plan participates in the BlueCard Program, which means you receive certain levels of health-care benefits wherever you live or travel, across the country, and worldwide. If the suitcase symbol contains the letters PPO, your health plan uses the BlueCard PPO (preferred provider organization) program.

    New ID cards are mailed for the new plan year, but either card can be used.

    Your dental information is on the same card.

    The copay indicated on your card is the amount you will pay on the day of service. (Copay is waived if you're directly admitted to an inpatient facility). Once we receive the claim, any emergency room charges above the copay will apply to your deductible. Any other services rendered will apply to the appropriate benefit.

    This varies. If you have your plan through your employer, contact your group administrator (usually human resources) to correct your information.

    If you bought through Washington Healthplanfinder, contact them at 855-760-0231 to change your information.

    Otherwise, contact us either by calling or log into your online account and send us a secure email.