This information is for members who purchased a plan directly from Premera or through WAhealthplanfinder. Members who have a plan through an employer or another group—or have a Medicare Supplement plan—do not use this bill-pay system.
You can pay your monthly bill online, by phone, or by mail.
If you purchased your plan on WAHealthplanfinder.org, there’s a new payment system coming May 1, 2020. This will impact your experience when paying for your monthly premium.
You don’t need to take any action now. Continue to pay your monthly premium through April 30 just as you’ve been doing.
You’ll receive more information well in advance of May 1—in your invoice, through emails, and on our website.
To make your first payment, you'll receive an invoice by mail within a few days that will give you the option to pay by check or pay
online. If you choose to pay by phone or online, you’ll need the payment ID from your invoice slip. You can also pay by mail.
If you haven’t already, you’ll need to sign in and create your online bill pay account. You’ll need your member ID number. From there, you can make a one-time payment or set up recurring payments.
Call 800-607-0546 to use our automated payment system. Our customer service reps are unable to take payments.
Have your invoice available. If you bought your plan through Washington Healthplanfinder, you'll then need the payment ID, which can be found on invoices, to complete your payment.
After signing up for your plan, you'll receive an invoice by mail within a few days that will give you the option to pay by check or pay
online. If you choose to pay by phone or online, you’ll need the ID number from your invoice slip. You can also pay by mail.
If you purchased your plan directly from Premera, you’ll need your member ID number and ZIP code.
This option will not be available until May 2020. Please choose another option to pay your bill.
Premera cannot accept payment from business accounts. Premera does not accept payments from third parties for individual health plans, except where required by law. Your payment will be returned if your individual health plan is paid for with a business
account. You will also be affected by this policy if your payment is made by a healthcare provider, some charities, or an employer.
If you are enrolled in an individual or family health plan, there are some restrictions on who can pay your bill each month.
Your payment will be returned to you, and we'll ask you to find an alternative way to pay your bill. If you're unable to pay your bill in a way that complies with this policy, your plan could be canceled due to non-payment. If your plan is canceled, you
may be without coverage until the next open enrollment period.
If you purchased your plan directly from Premera, you can call customer service to cancel.
If you purchased your plan from Washington Healthplanfinder, please call them at 855-923-4633
member account to get access to helpful payment tools, spending reports, and health resources.
Sign in and use Secure Inbox to send an email.
How to reach us