To make your first payment:
Renewing customers, you'll receive an invoice with instructions for how to pay.
New customers, you'll have two options when you enroll: pay now or later. If you choose to pay later, you'll receive an invoice that will give you the option to pay by check or pay online. You'll need the system ID from the invoice slip to make your payment.
No. Except where required by law, Premera does not accept payments from third parties for individual health plans.
Your payment will be returned if your individual health plan is paid for with a business account. You will also be affected by this policy if your payment is made by a healthcare provider, some charities, or an employer.
If you're enrolled in an individual or family health plan, there are some restrictions on who can pay your bill each month.
I purchased my health plan directly from Premera. Who can pay my bill?
I purchased my health plan directly from Premera. Who cannot pay my bill?
I purchased my Premera health plan through Washington Healthplanfinder. Who can pay my bill?
I purchased my Premera health plan through Washington Healthplanfinder. Who cannot pay my bill?
What happens if I don't follow this guidance?
Your payment may be returned to you, and we'll ask you to find an alternative way to pay your bill. If you're unable to pay your bill in a way that complies with this policy, your plan could be canceled due to non-payment. If your plan is canceled, you may be without coverage until the next open enrollment period.
Yes, you can schedule same day payments as well as future dated payments. Scheduled recurring payments cannot extend beyond the current bill's due date.
Yes. You can view the pending payments and change or cancel a scheduled payment as needed.
Yes. One-time partial payments can be made. Recurring payments must be paid in full.
For credit or debit cards: Payments will be verified immediately after you submit them.
For checking or savings accounts: It may take up to 2 business days to confirm funds. After the payment date, check your statement to verify the status of your payment. (Note that it may take up to 2 business days to post to your account.) If you have a problem, please call us at 800-722-1471 for help.
For all methods of payment: You can check with your bank or credit card company to confirm the withdrawal of funds.
Yes, you can still pay using a credit or debit card.
Regardless of what time the payment is made during the day, it will reflect that date of payment. However, please note that all payments may take up to 72 hours to be reflected in the online payment system and/or your health plan account.
It depends on your bank or credit card company, but normally takes about 2 business days to post.
Save time when you send secure email to customer service.
Member log in
member account to get access to helpful payment tools, spending reports, and health resources.
Sign in to Secure Inbox
5 a.m. to 8 p.m. Pacific, Monday to Friday
Get assistance with password resets.
6 a.m. to 6 p.m. Pacific, Monday to Friday