Pay My Bill

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    Online

    You can manage your monthly health plan payments online.

    If you haven't yet used the secure member website, you'll need to create an account and accept the new terms and conditions.

    Pay online

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    By phone

    Please use our automated payment system. Our customer service reps are unable to take payments. 800-722-1471

    If you bought your plan through WaHealthplanfinder.org, you’ll need your 7-digit system ID found on the payment coupon of your invoice.

    All other customers, including Medicare Supplement, you’ll need to enter your 9-digit member ID.

    By mail WA member

    By mail

    If you bought your plan via Washington Healthplanfinder (also known as the Exchange):

    Premera Blue Cross
    PO Box 741103
    Los Angeles, CA 90074-1103

    All other customers:

    Premera Blue Cross
    Attention: Payment Processing
    PO Box 91060
    Seattle, WA 98111-9160

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    Through your bank

    You can use your bank's bill pay system to pay Premera and ensure your payment is processed and received on time.

    Frequently asked questions and answers

  • To make your first payment:

    Renewing customers, you'll receive an invoice with instructions for how to pay.

    New customers, you'll have two options when you enroll: pay now or later. If you choose to pay later, you'll receive an invoice that will give you the option to pay by check or pay online. You'll need the system ID from the invoice slip to make your payment.

    • If you don't pay your monthly premium bill by the 1st of the month, your account is past due and your coverage may be terminated.
    • Your health plan coverage is good through the last day of the month for which Premera received a subsidy payment. This is the first month of your grace period.
    • You may not have access to your benefits in months 2 and 3 of your grace period
    • You may not be able to re-enroll with Premera and its affiliated companies if you have an unpaid health plan premium. If you choose to re-enroll with Premera, you may have to pay back unpaid health plan premiums from the past 12 months.
    • If you have a 3-month or more gap in health plan coverage, you may pay a federal income tax penalty.

    No. Except where required by law, Premera does not accept payments from third parties for individual health plans.

    Your payment will be returned if your individual health plan is paid for with a business account. You will also be affected by this policy if your payment is made by a healthcare provider, some charities, or an employer.

    If you're enrolled in an individual or family health plan, there are some restrictions on who can pay your bill each month.

    I purchased my health plan directly from Premera. Who can pay my bill?

    • You
    • A member of your family, such as a spouse or parent
    • An Indian tribe, tribal organization or urban Indian organization
    • State and federal government programs and their grantees
    • Ryan White HIV/AIDS Programs (and their community-based organizations like Evergreen Health Program)
    • LyfeBank

    I purchased my health plan directly from Premera. Who cannot pay my bill?

    • A hospital or other healthcare provider
    • Your employer
    • A charity or other non-profit organization
    • Your own business. If you're a small business owner, you should make your health plan payment from a personal account, not a business account. Failure to do so could leave you open to IRS penalties. Contact your tax or legal advisor for more information.

    I purchased my Premera health plan through Washington Healthplanfinder. Who can pay my bill?

    • You
    • A member of your family, such as a spouse or parent
    • An Indian tribe, tribal organization or urban Indian organization
    • State and federal government programs and their grantees
    • Ryan White HIV/AIDS Programs (and their community-based organizations like Evergreen Health Program)
    • Project Access NW
    • Pierce County Project Access

    I purchased my Premera health plan through Washington Healthplanfinder. Who cannot pay my bill?

    • A hospital or other healthcare provider
    • Your employer
    • A charity or other non-profit organization that is not part of Washington Healthplanfinder's Sponsorship Program
    • Your own business. If you're a small business owner, you should make your health plan payment from a personal account, not a business account. Failure to do so could leave you open to IRS penalties. Contact your tax or legal advisor for more information

    What happens if I don't follow this guidance?

    Your payment may be returned to you, and we'll ask you to find an alternative way to pay your bill. If you're unable to pay your bill in a way that complies with this policy, your plan could be canceled due to non-payment. If your plan is canceled, you may be without coverage until the next open enrollment period.

    Yes, you can schedule same day payments as well as future dated payments. Scheduled recurring payments cannot extend beyond the current bill's due date.

    Yes. You can view the pending payments and change or cancel a scheduled payment as needed.

    • Select Payments
    • Choose Recurring payment type
    • Enter your funding information and payment frequency
    • Add the payment amounts and click continue

    Yes. One-time partial payments can be made. Recurring payments must be paid in full.

    For credit or debit cards: Payments will be verified immediately after you submit them.

    For checking or savings accounts: It may take up to 2 business days to confirm funds. After the payment date, check your statement to verify the status of your payment. (Note that it may take up to 2 business days to post to your account.) If you have a problem, please call us at 800-722-1471 for help.

    For all methods of payment: You can check with your bank or credit card company to confirm the withdrawal of funds.

    Regardless of what time the payment is made during the day, it will reflect that date of payment. However, please note that all payments may take up to 72 hours to be reflected in the online payment system and/or your health plan account.

    It depends on your bank or credit card company, but normally takes about 2 business days to post.