Go Paperless

  • Sign up to receive your Explanation of Benefits (EOB) statements online

    Tired of collecting paper?

    You don't have to when it comes to your Explanation of Benefits (EOB) statements. Just sign up to view your EOBs online, instead of receiving them by mail:

    • Log in to your account at premera.com
    • Click on Personal Information under Manage My Account
    • Turn your Paperless Explanation of Benefits settings ON
      You can change your settings any time.
    • Make sure your Secure Email Notifications settings are ON and that you have provided a notification email address.

    When you sign up, you will receive emails that tell you when you have a new EOB statement ready for you to access online. If you are a plan subscriber you will have online access to your dependents' EOBs if they are 12 years or younger.

    What's an EOB?

    Each time Premera processes a claim submitted by you or your healthcare provider, we explain how we processed it in the form of an explanation of benefits (EOB).

    Are all of my EOBs online?

    You can find all of your EOBs in one place at premera.com. We save and post them here for you. Just log in to your account and view your most recent claims or search for older claims.

    Who can sign up for paperless EOBs?

    You must be 13 years or older and a spouse, domestic partner, or dependent of a plan subscriber to sign up for paperless EOB statements.

    Are you a Medicare Supplement member?

    At this time online EOB statements are not available for Medicare Supplement members.

    Helpful online tips

    Are you sharing your notification email with someone else?

    If you have submitted an email address that you share with someone else, others may have access to your claims notifications and information.

    Does your notification email have high-security spam-blockers?

    Add the premera.com domain to your contacts or exceptions to make sure you receive our emails.