Company Closure Notice Premera will be closed on Monday, May 25. During this time, all of our online tools will be available. We expect higher-than-normal call volumes on Tuesday, May 26, so we encourage you to continue using our online tools to avoid long wait times.
Information About the Premera Cyberattack
Premera Blue Cross has been the target of a sophisticated cyberattack. The security of our members’ personal information is a top priority. We’re taking proactive steps to address this issue and offering free identity protection services to those affected. Please note that only the www.premeraupdate.com is authorized by Premera. Other sites with similar web addresses are not authorized by Premera and contain content not approved by Premera, possibly including malware. Find out more.
Premera Blue Cross Blue Shield is committed to providing exceptional benefits and service to the University of Alaska and offers the following advantages:
The following information is customized for the University of Alaska to help you use and make the most of your benefit plan.
To review the health benefits provided under your plan, select from the following benefit handbooks. For additional benefit information, please contact your regional human resources office.
Premera Blue Cross Blue Shield’s online Provider Directory makes it easy to find network physicians, hospitals and other healthcare providers. When using the directory online, please select “UA Choice Healthcare Plan” (Heritage Select & Heritage Plus).
If you are traveling outside of Alaska or Washington and need urgent or emergency care, you can locate a network provider by calling BlueCard Access™ at 1-800-810-2583 or visiting BlueCard Doctor & Hospital Finder.
Toll Free: 800-364-2982
TTY/TDD Toll-free: 800-842-5357
University of Alaska AnchorageHuman Resources Services101 University Lake Building3890 University Lake Dr.Anchorage, AK 99508-82136907-786-4608
University of Alaska FairbanksHuman ResourcesUAF Administrative Services CenterP.O. Box 7578603295 College RoadFairbanks, AK 99775-7860907-474-7700
Learn more about the UA Choice Healthcare Plan
View or print frequently used forms, including medical and dental claim forms.