Contact Premera Partner Services

  • Company Closure Dates Ā 

    The Premera offices will be closed on Thursday, November 26; and Friday, November 27. On these days, all of our online tools will be available.

    We expect higher-than-normal call volumes on Monday, November 30, so we encourage you to use our online tools to avoid long wait times.

  • General Information Regarding Your Health Plan

    For benefit information, provider search assistance and reimbursement accounts call:

    Premera Partner Services
    877-728-9020 (TDD for hearing impaired: 800-842-5357)
    Monday through Friday, 5 a.m. to 8 p.m. (Pacific Time)

    To change your personal information, please refer to My Partner Info on the Starbucks Portal and Starbucks Online.

    Eligibility or Enrollment Questions

    For questions regarding your eligibility or enrollment, contact the Starbucks Benefit Center at 877-SBUXBEN.

    Web Site Help

    To Recover your User ID or Reset your Password

    For other technical help regarding this web site, call:

    Premera Blue Cross Web Help Desk
    Monday through Friday, 5 a.m. - 8 p.m. (Pacific Time)