Contact Us

  • Current Medicare Advantage customers

    If you have questions about your plan, please call
    Customer Service
    888-850-8526 (TTY/TDD: 711)
    April 1 to September 30, Monday through Friday, 8 a.m. to 8 p.m.
    October 1 to March 31, seven days a week, 8 a.m. to 8 p.m.

    24-Hour NurseLine

    To speak with a registered nurse in the event of a non-emergency or if you are unsure of what to do call:
    855-339-8123.

    Sales

    We're here to help you understand your options and find the plan that's right for you.

    888-868-7767 (TTY/TDD: 711)

    April 1 to September 30, Monday through Friday, 8 a.m. to 8 p.m.
    October 1 to March 31, seven days a week, 8 a.m. to 8 p.m.

    Mail your enrollment applications to:

    Premera Blue Cross Medicare Advantage Plans
    PO Box 262548
    Plano, TX 75026

    General correspondence address:

    Premera Blue Cross Medicare Advantage Plans
    PO Box 262548
    Plano, TX 75026