How to Find Mental Health Care

  • The human brain is complex and filled with emotions and beliefs. Talking about what's going on up there can feel incredibly vulnerable—because it is! It's also a great way to gain confidence, work through difficult situations, or address stress, anxiety, or depression.

    Finding the best psychiatrist or therapist, a general term for all mental health providers, and treatment plan for your personal needs can be challenging. If you have a primary care provider, discussing your concerns with them can help guide you toward the right provider for you.

    Many of our customers find a therapist through a referral from a friend, teacher, doctor, or internet research. Some providers specialize in working with specific populations, such as elderly, adolescents, children, or married couples. It's not uncommon to meet with a couple of therapists to find a good fit for you. Feeling comfortable with your therapist is important for the success of the treatment.

    To check if your therapist is in your network, sign into your online account and use the Find a Doctor tool search field to search by provider's name. You can also search by specialty.

    There are several types of providers and licenses can vary by state. Here's a general idea of who does what:

    • Are medical doctors with specialized training in mental health or substance abuse conditions
    • Diagnose, treat, prescribe, and manage both the mental and physical aspects of behavioral health
    • Treat some of the more severe and complex behavioral health conditions
    • Specialize in psychiatric care; have advanced master's degrees
    • Use talk therapy, medication, or a combination of both treatments
    • Can diagnose, treat, and prescribe medication related to mental health conditions
    • Specialize in psychiatric care; have advanced master's degrees
    • Use talk therapy, medication, or a combination of both treatments
    • Can diagnose, treat, and prescribe medication related to mental health conditions
    • Have master's degrees and are licensed to treat patients with either mental health or chemical dependency
    • Can perform clinical evaluations, provide therapy, and refer clients to resources. They do not prescribe medication.
    • Use therapy focused on changing behavior, understanding and dealing with emotions, or learning how to cope. This often includes identifying triggers and working on solutions.
    • Have master's degrees and are licensed to treat patients with either mental health or chemical dependency.
    • Can perform clinical evaluations, and provide therapy, and refer clients to resources. They do not prescribe medication.
    • Use therapy focused on changing behavior, understanding and dealing with emotions, or learning how to cope. This often includes identifying triggers and working on solutions.
    • Marriage and family therapists are mental health professionals trained in psychotherapy and licensed to diagnose and treat mental and emotional disorders within the context of marriage, couples, and family systems.
    • Treat a wide range of clinical problems including depression, anxiety and issues within the context of the family
    • Services are covered when the identified patient has a covered mental health diagnosis and marriage and family therapy is included in the patient's treatment plan.