Medical Advice Line

  • Medical Advice Line

    Medical Advice Line

    Free medical advice available 24/7 for Amazon employees and their families.

    Call 888-434-9473
  • Get the right care at the right time

    The Medical Advice Line offers free access to a nurse who can give you valuable medical advice from the comfort of your own home. If needed, the nurse can connect you to a U.S. board-certified doctor who can diagnose, treat, and send a prescription to your pharmacy of choice (office visit fees apply). The doctors can treat many medical conditions, including:

    • Sinus infections
    • Cold and flu symptoms
    • Allergies
    • Bronchitis
    • Urinary tract infections
    • Respiratory infections
    • Skin inflammation

    Call the Medical Advice Line for an alternative to costly urgent care and emergency room visits. This service is available to Amazon employees and their families.

    If you're experiencing a medical emergency, always go to the nearest emergency room or call 911.